Training Courses
LEVEL 2 Award in Health and Safety within the Workplace (RQF)
1 Day
£100
A Highfield-specification qualification designed to provide learners with knowledge of the basic health and safety practices essential in the workplace. Covers the responsibilities of employers and employees, the benefits of good health and safety, the steps involved in a risk assessment, and how to reduce accidents, near misses, and ill health.
Understand employer and employee duties for health, safety and welfare
Understand the process and steps involved in a risk assessment
Recognise common workplace hazards and how risk controls reduce accidents and ill health
Know the procedures for responding to accidents, near misses and ill health
LEVEL 2 Close Protection (Refresher) in the Private Security Industry
2.5 Days
£300
A refresher course for licence holders renewing their Close Protection qualification. Reinforces core skills and knowledge, ensuring operatives remain up to date with current industry standards, legislation, and best practice.
Refresh core close protection knowledge and skills
Review updates in legislation and industry standards
Reinforce threat and risk assessment techniques
Maintain licence-linked qualification currency
LEVEL 2 Award in Conflict Management in the Private Security Industry
1 Day
£80
Provides learners with the knowledge and skills to recognise, avoid, and manage conflict situations safely and confidently in a range of work environments.
Understand the causes and stages of conflict
Apply communication skills to reduce and manage conflict
Understand personal safety and risk reduction strategies
Recognise when and how to disengage from a situation
LEVEL 2 Award for Door Supervisors in the Private Security Industry
7 Days
£450
The mandatory qualification for individuals wishing to work as licensed door supervisors. Covers conflict management, physical intervention, licensing law, health and safety, and emergency procedures within licensed premises.
Understand the private security industry and legislation
Apply conflict management principles in the workplace
Understand licensing law relevant to door supervision
Carry out physical intervention safely and lawfully
Respond appropriately to emergencies in licensed premises
LEVEL 2 Award in the Principles of Fire Safety (RQF)
1 Day
£80
A Highfield-specification qualification aimed at anyone involved in the management of fire safety in the workplace, including managers, supervisors, team leaders, fire wardens and marshals, and staff working in areas where fire is a risk. Learners gain an understanding that fire safety is the responsibility of everyone, and cover the causes and hazards of fire, fire risk assessment, and how to reduce the likelihood of a fire occurring.
Understand the hazards and risks associated with fire in the workplace
Identify the steps involved in a fire risk assessment
Understand how fire risk is controlled and reduced in the workplace
Understand the role and responsibilities of a fire warden or marshal
LEVEL 2 Door Supervisor Refresher in the Private Security Industry
1.5 Day
£200
A refresher course for existing door supervisors renewing their SIA licence. Updates learners on current legislation, conflict management, and physical intervention techniques.
Refresh knowledge of licensing law and industry standards
Review conflict management and de-escalation techniques
Reinforce safe physical intervention practice
Maintain licence-linked qualification currency
LEVEL 3 Award in Close Protection Operatives in the Private Security Industry
18 Days
£2,800
A comprehensive, industry-recognised qualification for individuals seeking to work as close protection operatives. Covers threat and risk assessment, planning and reconnaissance, protective security, surveillance awareness, teamwork, and legal/ethical responsibilities.
Understand the role and responsibilities of a close protection operative
Conduct threat and risk assessments
Plan and carry out protective operations
Apply relevant legislation and industry standards
Work effectively as part of a close protection team
LEVEL 3 Award in Emergency First Aid at Work
1 Day
£100
A one-day qualification providing learners with the essential knowledge and skills to act as an emergency first aider in lower-risk workplaces.
Understand the role and responsibilities of an emergency first aider
Assess an incident and manage an unresponsive casualty
Perform CPR and use an AED
Treat common injuries including bleeding, shock, and minor injuries
LEVEL 3 Award in First Aid at Work
3 Days
£100
The HSE-recognised qualification for workplace first aiders, providing the knowledge and practical skills required to act as a designated first aider in the workplace.
Understand the role and responsibilities of a first aider
Assess an incident and manage an unresponsive casualty
Perform CPR and use an AED
Treat a range of injuries and medical conditions
Complete accident reporting and record keeping
LEVEL 3 Award in Emergency Care - First Responder
5 Days
£480
An advanced first aid qualification designed for individuals who may be required to provide emergency care as first responders, including in high-risk or remote environments. Covers a broad range of trauma and medical emergencies.
Manage the scene of an incident safely and effectively
Assess and treat casualties with a range of injuries and conditions
Perform CPR and use an AED
Manage trauma, including catastrophic bleeding and shock
Provide ongoing casualty care until professional help arrives
LEVEL 3 Award in the Delivery of Conflict Management Training (RQF)
3 Days
£350
A Highfield-specification qualification developed for trainers who wish to deliver scenario-based conflict management training. Meets the requirements of the Security Industry Authority (SIA) for those delivering licence-to-practice qualifications that include a conflict management unit, and is suitable for trainers across security, customer service, and other customer-facing sectors.
Understand models and theories of conflict management
Plan and design scenario-based conflict management training
Deliver scenario-based conflict management training safely and effectively
Assess and evaluate the effectiveness of scenario-based training delivery